Privacy Policy

Last updated: November 14, 2026.

Who we are

SteamIron Pro is operated by Apexcalls LLC, 1400 Forum Blvd, Columbia, MO 65203, United States. This policy explains what information we collect when you visit steamironpro.com or place an order, and what we do with it. Questions about privacy can be sent to info@steamironpro.com.

Information we collect

Order information. When you place an order, we collect your name, email address, shipping address, phone number if you provide one, and the details of what you ordered.

Payment information. Payments are processed by our payment providers (such as Shopify Payments and the accelerated checkout options shown at checkout). We never see or store your full card number.

Contact information. When you email us or use the contact form, we keep your message and email address so we can reply and keep a record of the conversation.

Device and browsing information. Like most online stores, we automatically receive basic technical information such as your browser type, device type, pages visited and approximate location, through Shopify and standard analytics. This helps us keep the store running and improve it.

How we use your information

We use your information to process and ship your order, send order and tracking updates, answer your questions, handle returns and warranty claims, prevent fraud, and meet our legal and accounting obligations. We do not sell your personal information to anyone.

Who we share it with

We share your information only with the service providers needed to run the store: Shopify (our store platform), payment processors, shipping carriers, and our email service for order and support emails. Each of them receives only the information needed for its job and is required to protect it.

Cookies

Our store uses cookies for essential functions such as the shopping cart and checkout, and for basic analytics that show us how visitors use the site. You can block cookies in your browser settings, but parts of the store — including checkout — may not work properly without them.

Your rights

You can ask us at any time to see, correct or delete the personal information we hold about you, or to stop sending you marketing emails. Email info@steamironpro.com and we will respond within a reasonable time. We keep order records for as long as tax and accounting rules require.

Children

This store is not directed at children under 13, and we do not knowingly collect information from them.

Changes

If we change this policy, we will post the updated version here with a new last-updated date.

Customer support: info@steamironpro.com