Shipping Policy
Last updated: November 14, 2026.
SteamIron Pro is operated by Apexcalls LLC, 1400 Forum Blvd, Columbia, MO 65203, United States.
Free shipping, worldwide
Every order from SteamIron Pro ships free, anywhere in the world. There is no minimum order value and no shipping charge at checkout. All prices are in US dollars (USD).
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). Once your order ships, we email you a tracking number so you can follow its journey.
Estimated delivery times
Delivery estimates below run from the day your order ships, not the day you order. They are estimates, not guarantees — carriers occasionally run late, especially around holidays.
- United States: 7–14 business days
- Canada, Europe and Australia: 10–20 business days
- Rest of the world: 12–25 business days
Delivery address
Please check your shipping address carefully before placing your order. We cannot reroute a parcel once it has shipped. If a parcel is returned to us because the address was incomplete or incorrect, we will contact you to arrange reshipment.
Customs and import charges
International orders may be subject to customs duties, import taxes or clearance fees set by your country. These charges are the customer's responsibility and are not included in the product price or shipping.
Delayed or lost parcels
If your order has not arrived by the end of the estimated window, email us at info@steamironpro.com with your order number and we will trace it with the carrier. If the carrier confirms a parcel as lost, we will reship your order or refund you, at your choice.
Questions
For anything about your delivery, contact us at info@steamironpro.com with your order number and we will reply within 1–2 business days.
Customer support: info@steamironpro.com